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Agents must also comply with all federal laws and regulations, and may handle sensitive data such as customer addresses and credit card numbers. Bilingual call center and interpretation jobs are also available. Agents are paid every two weeks via check, direct deposit, or pay card. Since youll be answering phone calls at home, you must have a dedicated work space free from background noise and distractions. Toluna Opinions: Earn 1-5 each time you qualify and take surveys. As an at home agent for Alorica at Home, youll be responsible for a few different types of tasks. Pinecone Research: A leading name in online panels guarantees 3 cash for every survey you complete! Minimum graphics resolution: 1024 x 768.

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You wont have a supervisor right there to keep you on task, but will need to find and fuel your own focus. In 2015, Alorica acquired West at Home to expand its business into a virtual call center. It also must be a corded phone to avoid the risk of a dead battery. Agents on this project must demonstrate exceptional customer service skills along with patience and empathy, http jobs alorica com work at home and must also possess strong computer skills. Depending on the project youre assigned to, youll either must complete Instructor Led Training (ILT) or Computer Based Training (CBT). This is a nonrefundable fee and just part of being considered. Theres also the question of how many hours youll be given Alorica at Home requires their agents be available for 10 hours each week but does not guarantee a certain number of hours.

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Of course, then theres the flip side: you must have the self-discipline to set and keep your own work hours. You must complete the appropriate training before you can begin working on any project. The online application takes about 45 minutes. Alorica West at Home hires its agents as employees rather than independent contractors, so youll be included on payroll and guaranteed minimum wage for your state. After the application is accepted, applicants are invited to do a series of online skill and behavioral assessments. If you receive several calls, you could make more than minimum wage. Alorica is hiring employees to work as customer service agents from home. The company does not offer paid time off or pay for medical benefits. Pay and Benefits, pay for Alorica agents depends on the type of program you are in and the amount of time you work. These West At Home reviews tend to be the most honest and unbiased, from both current and former employees.

No hidden fees and completely free! Beyond these equipment requirements, you need to be over 18 with a high school diploma or GED. Work at home agents are able to set their own hours. Agents can create their own schedules to coincide with their lives, whether they need to work around another job, school, or family. Training is paid, and will be 5/7/18 through 6/8/18 from 8:00 am to 4:30 pm, CST. Unlike other call center companies that hire agents as independent contractors and only pay agents per talk minute, Alorica at Home hires them as employees. Then its on to the behavioral assessment test, followed by any additional screenings for sales or financial concepts or anything theyd like to test you on at their discretion. Technical Requirements You are required to have a feature-free landline phone. Therefore, your phone should not be attached to a fax machine, http jobs alorica com work at home or have voicemail, an answering machine, call waiting, etc. They receive inbound calls and perform services such as sales, customer service, billing, surveys, account management, online chat, and technical support. (Another tip includes formalizing a method to track your time, and post-its to store important job-related information and numbers.

Alorica at Home is different from other work-at-home opportunities in that it is run as a business, employees are treated as professionals and support is availablethe only difference between Alorica at Home and other successful businesses is that. Alorica (formerly West at Home) is hiring work at home customer service in the.S. Pinecone Research, a leading name in online survey panel honesty, absolutely guarantees 3 cash for every survey you complete! PhotoAlto/Odilon Dimier/PhotoAlto Agency RF Collections/Getty Images. Agents are paid biweekly, and you can elect to receive either direct deposit or a pay card. Agents answer phone calls, respond to live chat requests, and answer e-mails.

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Alorica currently serves over 200 clients, with most them being Fortune 500 companies. (Please note that neither cell phones nor cordless phones are approved for this position and Alorica at Home does not support the use of voip with their system.). You could potentially handle several incoming calls or chat requests from customers of different clients in one work day. Geographic Restrictions, alorica at Home operates in the United States only, but it doesn't hire in all states. Compensation for these work at home positions averages.50.00 an hour, with the opportunity for incentives and bonuses. You'll Also Receive My "Best Home Businesses 2019" EBook! Requirements (from work-at-home job listing high school or GED required minimum one year customer service or sales experience required; must be 18 years or older based on project, candidate may be required to meet additional experience/skill requirements basic computer skills required. And youre guaranteed minimum wage.

We employ thousands of home-based agents located across the country as well as the industry's most robust and advanced infrastructure to deliver superior service to our clients' customers. However, some projects will require you to work at least one weekend day. What Do Other Alorica West at Home Agents Say? Agents typically earn between minimum wage and 10 per hour. Their agents have the benefits and support of working for an employer while keeping the flexibility of scheduling available in working from home. This means that youre guaranteed to make your local hourly minimum wage. Find Your Work at Home Job the Easy Way with FlexJobs! You will be assisting customers via phone or online chat. They offer schedules that earn you wages either per minute, per call, or hourly and if that comes out to less than minimum wage, theyll fix you up with the difference. Join Pinecone Research Now, opinion Outpost: One of the few faithful and honest survey panels pays cash and gift cards for your opinion. With Alorica at Home, youre getting all the best pros of a work-at-home job. Let me know how the application process goes for you.

Next, youll complete an online behavioral assessment to determine how youd handle specific situations that you may encounter each day. Join Toluna Opinions Now, alorica at Home operates from Irvine, California and specializes in outsourced customer service. What is the Schedule Like? Headset that attaches to your phone for call processing. You will be answering customer calls, resolving issues, tracking information, and providing feedback. I suggest browsing the website before you apply, since it provides a lot of information for you to familiarize yourself with regarding its positions. Both trainings are paid for using an hourly wage. Youll provide a variety of interactions to customers based on where Alorica at Home feels you fit in best: customer service, sales, or technical support. They will also provide the Alorica at Home Helpdesk Assistant free its a tool on your computer that makes sure your PC meets all requirements for the job. Lifepoints: Famed MySurvey just rebranded to LifePoints.

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You can log in and begin working when you want, for as long as you want, throughout the day. Working for Alorica (West at Home). Most Alorica West at Home agents report making, on average, between 9 and 11 per hour. Other agents say that theres not much room to move up within the company, even if you excel at your job. Alorica at Home hires its agents as employees, not independent contractors, so workers are guaranteed the minimum wage in their states. Join InboxDollars Now http jobs alorica com work at home and Get Free. Have I got good news for you! Before applying, make sure you meet the requirements for this position: You must have a quiet home office that is comfortable for you to sit and work in for many hours at a time. Your email address: consent yes, I consent to being emailed. Early in the process, the application asks for your state and lets you know whether you are eligible. Applying, to apply for a position, click the Apply Now button on the company's website and fill out the application. Contact Us, employee Login, home, alorica at Home is an award-winning service from Alorica, the nation's leading provider of outsourced communication solutions.

Heres what the application process is like: Youll first identify what state you live in, and theyll direct you toward the actual job listing if available. You can apply for a position with Alorica West at Home by visiting its website and filling out its online application. In addition to these phone requirements, youre required to have the following computer and internet specifications: DSL, cable, or fiber optic internet connection Internet Explorer.0 or higher PC Computer with Windows Vista, Windows 7, Windows. Pros: If theres one benefit most current and former Alorica West at Home agents can agree on, its the flexible schedule. Once accepted for a position, there may be ongoing paid training about products and services that clients offer. To find out what other Alorica at Home agents think about the job, check out reviews on Glassdoor, Indeed, and CareerBliss. No need to worry about long distance since youll only be accepting calls. Youll typically get paid per minute, per call. Cons: Some agents state that the training materials are far from useful and, instead, they learned more about the job by completing a few shifts. Youll also be eligible to opt-in for medical and dental benefits if youd like, but youre required to pay for the benefits. Join Swagbucks Now to Get 5 Free. Alorica at Home pays bi-weekly via direct deposit or Pay Card. DSL, cable, or fiber optic connection (no dial-up, satellite, or 4G wireless connections).

I only share opportunities that I truly believe will benefit my readers. Alorica at Home will use this information to ensure that youd be an excellent candidate for a position. If interested in this home-based position, please see the original work at home employment listing. Alorica's website lists the equipment and supplies you'll need: PC (no Macs) 17-inch monitor or larger. Following the preliminary offer, some positions may require a drug test and background check that will be paid for by Alorica. Join today: 100 free! It acquired virtual call center West at Home in 2015 and runs its operations in much the same manner as West at Home did, employing virtual call center agents to provide customer service for its varied list of clients. Types of Work-at-Home Opportunities. Alorica also recommends a generous workspace so your computer and other necessary equipment arent crowded on your desk. How and When Will I Get Paid?